Psychological First Aid | First Aid Care
Psychological and Mental Health First Aid | First Aid Care

About Phycological First Aid

This course provides learners with a better and personal understanding of the effects mental health in the way of stress, loss, trauma and grief with the emphasis on self-care and personal protection. Learners will be introduced to the Red Cross Look, Listen, Link, Live model – a resiliency-building approach to emotional, psychological, and social well-being that teaches learners how to support themselves and others to cope with the effects of various types of stress. The course uses primarily case-based learning and includes the latest evidence from the international community.

Note for Course Participants

While mental health first aid programs teach how to help someone experiencing a mental health emergency, Red Cross Psychological First Aid is a resiliency-based program for everyone that offers prevention and coping strategies for dealing with different types of stress resulting from various types of trauma.

Who should take this course?

This Course is adaptable to all audiences (Youth, Workplace, Professional Responder) who wishes to learn better strategies in assisting someone suspected to be in a Mental Health Crisis.

Duration of the course

This course can be done in two formats: (i) A 12-hour in-class session — run over two days — or (ii) Online. Given that COVID-19 hasn’t receded as we all have hoped for, the Blended Learning or Online course is strongly recommended. In the case of Blended learning, the online portion takes approximately 45-90 minutes to complete with an added in-class session for 7 hours.


  • 16 years of age (recommended)
  • Psychological First Aid – Self-Care online course (required for blended option only)

Completion of the Course

  • Successfully participate in 100% of the in-class course
  • Successfully complete the online course: Psychological First Aid – Self-Care (required for blended option only)


The course and certification in Psychological First Aid is valid for 3-years

Course Content

Case-based learning and discussion will be tailored to the audience and include the following content:

  • Introduction to Red Cross
  • Case Studies
  • Psychological First Aid
  • Operational Principles
  • Stress, Distress
  • Loss and Grief
  • Trauma
  • Indicators
  • Vulnerable Populations
  • Supportive Communication
  • Look, Listen, Link, Live
  • Resiliency and Protective Factors
  • Protection
  • Policies, Legislation
  • Self-Care

Participant Materials

  • Psychological First Aid Workbook (print)
  • Look, Listen, Link, Live cards
  • Psychological First Aid–Self-Care online course (required for blended option)
  • Psychological First Aid–Caring for Others online course (optional)

How to Register for this Course

  1. Visit our course registration website at:
  2. Scroll down to “Psychological First Aid” and click more info
  3. On the dropdown just below, select “Psychological First Aid
  4. Then click ‘Buy Now’ and complete the purchase
  5. One payment is processed, you will be called with options on where and when you will be able participate in the course

Mental Health is Serious – but you can help

Mental health first aid is a growing concern among individuals across all demographics – which means it is not a respecter of age, gender, race or social status. Mental Health First Aid (MHFA), is the first aid given to a person in a mental health crisis.  Like all first aid, it involves recognizing the emergency calling for help if necessary, & remaining with the person until trained personnel take over, or the crisis is resolved.

What to look for

  • Inability to think clearly, concentrate

How you can help

  • Keep person as calm as possible
  • Listen empathetically
  • Acknowledge the person’s feeling
  • Speak quietly and firmly

In a mental health crisis, the most immediate threat to the person is suicide. Responding to a suicide or a suicide attempt can be traumatic.  If possible, contact support systems for the person.  If you suspect that the person could hurt someone – including him or herself, call EMS/911 immediately

The Canadian Red Cross with its new course material for Standard First Aid and  CPR Level C has included Mental Health as part of the course.  REGISTER for a course with us and learn how to deal with someone going through a mental  health crises, and other types of medical emergencies